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Privacy Policy: The Ding Foundation is committed to protecting and respecting your privacy and aims to be transparent about what information we hold about you and give you control on how we use it. Be assured we'll never sell or otherwise misuse your personal information. The purpose of this policy is to provide a clear understanding of how we collect any personal information you provide, how we use it and how we keep it secure. The Ding Foundation is the data controller for your personal information, and we will ensure that it is used and stored in accordance with the Data Protection Act (1998) and Electronic Communications Regulations (2003) and, as of 25 May 2018, the EU General Data protection Regulation (EU 2016/679).
WHO WE ARE:
The Ding Foundation a Limited Company in England and Wales.
We promise: To keep your data safe and private. Not to sell your data. To give you ways to manage and review your marketing choices at any time.

YOUR RIGHTS TO YOUR PERSONAL INFORMATION:
You have the right, at any time, to ask The Ding Foundation to amend or stop how it uses your personal information including for marketing purposes. We can be contacted by email at thedingfoundation@yahoo.co.uk.

HOW DO WE PROTECT YOUR INFORMATION?
We are committed to protecting the information you choose to share with us and will not pass it on to third parties without your prior permission. Your data is held securely, password protected and available only to members of staff who are responsible for contacting you.

HOW DO WE COLLECT INFORMATION FROM YOU? We collect your information when you interact with us. This includes: Applying for a job, attending an event, contacting us by post, making a donation, registering for a course or requesting a project for your organisation, responding to a survey or filling out a form, responding to online or email marketing, speaking to or email a member of our team, subscribing to email marketing at thedingfounadtion@yahoo.co.uk Visiting our website or occasionally if you post a positive public comment on social media

WHAT INFORMATION DO WE COLLECT? Depending on the reason for interacting with us, we may collect and hold information from you. If you are a supporter or member we may collect: Access needs, contact and emergency contact information including telephone number(s), email and postal address, date of birth, age or age range, equal opportunities forms, gender, photo and video permission, prefix and name, records of correspondence with us.

We may also collect an automatically populated IP address when you use our website or email service. This public IP address is a unique number which allows a computer, group of computers or other internet connected device to browse the internet. The log file records the time and date of your visit, the pages that were requested, the referring website (if provided) and your internet browser version. This information is collected to help diagnose and manage the website, to audit the geographical make-up of users, and to establish how they have arrived at the website. Our website uses cookies which to collect information about your online behaviour, preferences and settings. This data is collected automatically but is aggregated and made anonymous which means that we cannot identify you as an individual. We use Google Analytics to audit this information regularly. No personal information is stored or saved by our cookies. You have the opportunity to opt out by clicking ‘No’ when the pop-up prompts for your consent when you arrive at our site and can manage your cookies by adjusting your browser settings. We also use our website to enable visitors to sign up to our newsletters by providing us with their name and email address. Submitting this information provides your consent for us to contact you with information about the company, forthcoming productions, events, training opportunities and fundraising appeals. If at any time you wish to unsubscribe from our email list, there is an ‘Unsubscribe’ button at the bottom of every email. Our site may, from time to time, contain links to and from partners’, advertisers’, affiliates’ and social network sites. If you follow a link to any of these websites, please note that these sites have their own privacy policies and that we do not accept any responsibility or liability for those policies. Please check their privacy policies before you submit any personal data to those websites as they may not be on the same terms as ours.

HOW DO WE USE THIS INFORMATION? We use the information we collect from you in the following ways: To better understand your relationship with us (eg which performances and events you have attended) and your preferences, to develop anonymous data for analysis and reporting to stakeholders, to protect our rights and the rights of others, to send marketing communications using Mail Chimp, or similar, and keep you up-to-date with news, performances & events and let you know about opportunities to engage with and support our work To understand how our audiences respond to marketing activity to ensure that it is well targeted and relevant. We'll only send you marketing emails or contact you about The Ding Foundation events and your views on issues about the The Ding Foundation if you've agreed to this. We might also share your information if we have to by law, to protect you or other people from harm.

HOW LONG DO WE KEEP YOUR INFORMATION? We will keep your information only for as long as is reasonably necessary for the purposes set out in this privacy notice and to fulfil our legal obligations. We will not keep more information than we need. We will also retain your information as necessary to comply with legal, accounting or reporting requirements. Your customer data will be retained as long as our relationship remains active and for five years beyond this point. Anonymised data on Google Analytics is kept for 38 months. We will also retain a copy of your contact details if you object or opt-out of receiving direct marketing communications from us. We will add your details to our suppression list to ensure you do not receive any future marketing communications from us. Also, we will not delete personal data if relevant to an investigation or a dispute. It will continue to be stored until those issues are fully resolved.
How to complain Please let us know if you are unhappy with how we have used your personal information. You can contact us using our email address or by post as above. You also have the right to complain to the regulator, and to lodge an appeal if you are not happy with the outcome of a complaint. In the UK this is the Information Commissioner’s Office. Find out on their website how to report a concern.

UPDATES OR CHANGES TO OUR PRIVACY AND COOKIE POLICY This notice was updated 03 June 2018. Any changes we make to our policy to reflect future changes to regulation or legislation will be posted on our website, however if we make important changes, like how we use your personal information, we'll let you know using the current email address we hold for you. If you don't agree to the changes, then you can always stop using our services, delete your account and stop giving us any more personal information. We'd be sorry to see you go.


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